Frequently asked questions
Am I suitably qualified?
I am a Chartered Physiotherapist and a member of the Health Professions Council.
Do I need a Doctor's referral?
Any patient can book an appointment with myself without a Doctor's referral. However some insurance companies may require a referral letter before physiotherapy treatment commences. It is therefore advisable that if you have private medical cover you contact your insurers first to check your policy requirements.
Can I park at the clinic and is it wheelchair accessible?
I have free parking on the driveway of my house and although there is one step to get into the house, I have a wheelchair ramp available on request.
What do I need to wear?
You may be comfortable bringing shorts to change into and a vest type top. You will be asked to undress to a level that I can assess you fully and some of my treatments can be performed through light clothing. Your privacy and dignity will be maintained at all times.
Can I Self Pay?
If you do not have Health Insurance cover, I will see you on a self pay basis, and you do not need a Doctor's referral for this.
How can I Pay?
For self pay patients I accept Cash or Cheque. There is a cash machine in the 'One Stop Shop' if you need further funds.
What if I cannot attend my appointment?
A cancellation fee may be charged if 24 hours notice is not given, please contact me ASAP if you are unable to attend a pre-booked appointment.
Please click on the attached document if you have not been happy with the service you have been given. We are happy to help with any concerns you may have.